{"id":4364,"date":"2019-12-25T10:11:14","date_gmt":"2019-12-25T10:11:14","guid":{"rendered":"https:\/\/innotech-vn.com\/?p=4364"},"modified":"2020-08-21T09:26:51","modified_gmt":"2020-08-21T09:26:51","slug":"rpa-cong-cu-dac-luc-trong-linh-vuc-ngan-hang","status":"publish","type":"post","link":"https:\/\/innotech-vn.com\/vie\/rpa-cong-cu-dac-luc-trong-linh-vuc-ngan-hang\/","title":{"rendered":"RPA – C\u00f4ng c\u1ee5 \u0111\u1eafc l\u1ef1c trong l\u0129nh v\u1ef1c ng\u00e2n h\u00e0ng"},"content":{"rendered":"

\u0110\u1ec3 c\u1ea1nh tranh v\u1edbi c\u00e1c c\u00f4ng ty Fintech<\/strong><\/a>, c\u00e1c doanh nghi\u1ec7p t\u00e0i ch\u00ednh ng\u00e2n h\u00e0ng c\u1ea7n c\u00f3 gi\u1ea3i ph\u00e1p \u0111\u1ec3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 v\u00e0 v\u1eadn h\u00e0nh ho\u00e0n h\u1ea3o.<\/span><\/p>\n

RPA trong ng\u00e2n h\u00e0ng, t\u00e0i ch\u00ednh l\u00e0 xu h\u01b0\u1edbng nh\u1eb1m \u0111\u1ea9y m\u1ea1nh t\u1ed1c \u0111\u1ed9 x\u1eed l\u00fd c\u00f4ng vi\u1ec7c, \u0111\u1ea3m b\u1ea3o ch\u00ednh x\u00e1c cao mang l\u1ea1i hi\u1ec7u qu\u1ea3 trong kinh doanh.<\/p>\n

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RPA l\u00e0 g\u00ec?<\/b><\/h2>\n

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RPA l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a Robotic Process Automation<\/strong>. L\u00e0 c\u00f4ng ngh\u1ec7 t\u1ef1 \u0111\u1ed9ng h\u00f3a m\u1edbi n\u1ed5i g\u1ea7n \u0111\u00e2y, d\u1ef1a tr\u00ean robot software v\u00e0 AI. RPA l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c ph\u1ea7n m\u1ec1m, v\u00e0 \u1ee9ng d\u1ee5ng tr\u00ed th\u00f4ng minh \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c c\u00f4ng vi\u1ec7c kh\u1ed1i l\u01b0\u1ee3ng l\u1edbn, l\u1eb7p \u0111i l\u1eb7p l\u1ea1i theo chu k\u1ef3 nh\u01b0: nh\u1eadp li\u1ec7u, t\u1ea1o \u0111\u01a1n h\u00e0ng, c\u1ea5p quy\u1ec1n truy c\u1eadp v\u00e0 c\u00e1c c\u00f4ng vi\u1ec7c \u0111\u00f2i h\u1ecfi li\u00ean t\u1ee5c x\u1eed l\u00fd v\u1edbi nhi\u1ec1u h\u1ec7 th\u1ed1ng kh\u00e1c nhau.\u00a0<\/span><\/p>\n

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\"RPA RPA c\u00f4ng ngh\u1ec7 t\u1ef1 \u0111\u1ed9ng h\u00f3a d\u1ef1a tr\u00ean robot software v\u00e0 AI<\/em><\/p>\n

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RPA trong ng\u00e2n h\u00e0ng thu h\u00fat kh\u00e1ch h\u00e0ng theo th\u1eddi gian th\u1ef1c, t\u0103ng hi\u1ec7u qu\u1ea3 v\u00e0 n\u0103ng su\u1ea5t v\u00e0 khai th\u00e1c l\u1ee3i \u00edch c\u1ee7a vi\u1ec7c x\u1eed l\u00fd th\u00f4ng su\u1ed1t m\u00e0 kh\u00f4ng c\u1ea7n n\u00e2ng c\u1ea5p qu\u00e1 nhi\u1ec1u c\u00e1c h\u1ec7 th\u1ed1ng c\u01a1 b\u1ea3n c\u1ee7a h\u1ecd. L\u00e0 l\u1ef1a ch\u1ecdn thay th\u1ebf nhanh ch\u00f3ng v\u00e0 gi\u00e1 r\u1ebb c\u00f3 th\u1ec3 mang l\u1ea1i chi\u1ebfn th\u1eafng ng\u1eafn h\u1ea1n trong khi c\u00e1c s\u00e1ng ki\u1ebfn \u200b\u200bl\u1edbn \u0111ang \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh \u0111\u1ec3 t\u0103ng c\u01b0\u1eddng c\u1ea1nh tranh v\u1edbi nh\u1eefng c\u00f4ng ty Fintech. \u0110\u00e2y l\u00e0 nh\u1eefng l\u0129nh v\u1ef1c m\u00e0 RPA th\u01b0\u1eddng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng nh\u1ea5t.\u00a0<\/span><\/p>\n

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T\u1ed1i \u01b0u ho\u00e1 chi ph\u00ed<\/b><\/h2>\n

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S\u1eed d\u1ee5ng RPA trong ng\u00e2n h\u00e0ng kh\u00f4ng ch\u1ec9 hi\u1ec7u qu\u1ea3 v\u1ec1 m\u1eb7t ho\u1ea1t \u0111\u1ed9ng v\u1eadn h\u00e0nh m\u00e0 c\u00f2n gi\u00fap ti\u1ebft ki\u1ec7m chi ph\u00ed t\u1eeb 20 \u2013 50% nh\u1edd gi\u1ea3m gi\u1edd l\u00e0m c\u00e1c c\u00f4ng vi\u1ec7c l\u1eb7p \u0111i l\u1eb7p l\u1ea1i h\u00e0ng ng\u00e0y, gi\u00fap nh\u00e2n vi\u00ean c\u00f3 th\u00eam th\u1eddi gian \u0111\u1ec3 t\u1eadp trung v\u00e0o nh\u1eefng c\u00f4ng vi\u1ec7c \u0111\u00f2i h\u1ecfi \u0111\u00f2i h\u1ecfi \u0111\u1ea7u t\u01b0 ch\u1ea5t x\u00e1m h\u01a1n.\u00a0<\/span><\/p>\n

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H\u1ed7 tr\u1ee3 qu\u1ea3n l\u00fd tu\u00e2n th\u1ee7 quy tr\u00ecnh n\u1ed9i b\u1ed9 v\u00e0 qu\u1ea3n l\u00fd r\u1ee7i ro hi\u1ec7u qu\u1ea3<\/b><\/h2>\n

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Ch\u1ec9 c\u1ea7n quy tr\u00ecnh c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c ghi l\u1ea1i r\u00f5 r\u00e0ng v\u00e0 ch\u00ednh x\u00e1c, RPA s\u1ebd \u00e1p d\u1ee5ng v\u00e0 tu\u00e2n th\u1ee7 nh\u1ea5t qu\u00e1n, th\u1ef1c hi\u1ec7n \u0111\u1ea7y \u0111\u1ee7 c\u00e1c t\u00e1c v\u1ee5, thu th\u1eadp d\u1eef li\u1ec7u v\u1ec1 vi\u1ec7c tu\u00e2n th\u1ee7 n\u1ed9i b\u1ed9 v\u00e0 x\u00e1c \u0111\u1ecbnh l\u1ed7i c\u0169ng nh\u01b0 nh\u1eefng b\u1ea5t th\u01b0\u1eddng x\u1ea3y ra tr\u00ean h\u1ec7 th\u1ed1ng, t\u1eeb \u0111\u00f3 gi\u1ea3m thi\u1ec3u r\u1ee7i ro t\u1ed1i \u0111a v\u00e0 lo\u1ea1i b\u1ecf l\u1ed7i trong c\u00e1c h\u1ec7 th\u1ed1ng c\u1ee7a c\u00f4ng ty. Vi\u1ec7c s\u1eed d\u1ee5ng RPA \u0111\u00e3 t\u1ef1 \u0111\u1ed9ng h\u00f3a 90% c\u00e1c quy tr\u00ecnh n\u00e0y, ti\u1ebft ki\u1ec7m \u0111\u00e1ng k\u1ec3 chi ph\u00ed v\u00e0 th\u1eddi gian.<\/span><\/p>\n

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\"RPA RPA tu\u00e2n th\u1ee7 nghi\u00eam ng\u1eb7t quy tr\u00ecnh \u0111\u00e3 \u0111\u01b0\u1ee3c ghi l\u1ea1i<\/em><\/p>\n

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Ch\u1ed1ng r\u1eeda ti\u1ec1n (AML) v\u00e0 bi\u1ebft kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n (KYC)<\/b>\u00a0<\/span><\/h2>\n

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C\u1ea3 AML v\u00e0 KYC \u0111\u1ec1u l\u00e0 c\u00e1c quy tr\u00ecnh \u0111\u00f2i h\u1ecfi nhi\u1ec1u quy t\u1eafc v\u00e0 d\u1eef li\u1ec7u, khi\u1ebfn ch\u00fang tr\u1edf th\u00e0nh \u1ee9ng c\u1eed vi\u00ean t\u1ed1t cho RPA. M\u1ed9t s\u1ed1 ng\u00e2n h\u00e0ng \u0111\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c quy tr\u00ecnh th\u1ee7 c\u00f4ng \u0111\u1ec3 ki\u1ec3m tra c\u00e1c giao d\u1ecbch \u0111\u00e1ng ng\u1edd \u0111\u01b0\u1ee3c b\u00e1o c\u00e1o b\u1edfi c\u00e1c h\u1ec7 th\u1ed1ng AML. Trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p n\u00e0y, RPA \u0111\u00e3 ch\u1ee9ng minh m\u1ed9t l\u1ef1a ch\u1ecdn t\u1ed1t h\u01a1n so v\u1edbi c\u00e1c gi\u1ea3i ph\u00e1p qu\u1ea3n l\u00fd quy tr\u00ecnh kinh doanh thu\u1ea7n t\u00fay v\u1ec1 chi ph\u00ed v\u00e0 th\u1eddi gian \u0111\u1ec3 th\u1ef1c hi\u1ec7n.\u00a0<\/span><\/p>\n

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\"KYC KYC h\u1ed7 tr\u1ee3 nh\u1eadn di\u1ec7n kh\u00e1ch h\u00e0ng ph\u00e1t hi\u1ec7n r\u1eeda ti\u1ec1n v\u00e0 gian l\u1eadn<\/em><\/p>\n

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Trong KYC<\/a><\/strong>, c\u00e1c ng\u00e2n h\u00e0ng s\u1ed1 h\u00f3a to\u00e0n b\u1ed9 quy tr\u00ecnh KYC<\/a><\/strong> t\u1eeb \u0111\u1ea7u \u0111\u1ebfn cu\u1ed1i, \u0111\u00f2i h\u1ecfi ph\u1ea3i thay \u0111\u1ed5i c\u00e1c h\u1ec7 th\u1ed1ng li\u00ean quan, h\u1ecd \u0111\u00e3 th\u1ef1c hi\u1ec7n m\u1ed9t gi\u1ea3i ph\u00e1p RPA \u0111\u1ec3 nhanh ch\u00f3ng thu h\u1eb9p kho\u1ea3ng c\u00e1ch t\u00edch h\u1ee3p gi\u1eefa c\u00e1c h\u1ec7 th\u1ed1ng kh\u00e1c nhau c\u1ea7n c\u00f3 truy c\u1eadp t\u1eeb \u0111\u00f3 d\u1ec5 d\u00e0ng bi\u1ebft \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh l\u00e0 ai.<\/span><\/p>\n

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>> Xem th\u00eam: L\u1ee3i \u00edch c\u1ee7a KYC \u1ee9ng d\u1ee5ng trong l\u0129nh v\u1ef1c ng\u00e2n h\u00e0ng t\u00e0i ch\u00ednh<\/a><\/strong><\/span><\/p>\n

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K\u1ebf to\u00e1n<\/b>\u00a0<\/span><\/h2>\n

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M\u1ed9t s\u1ed1 quy tr\u00ecnh b\u00e1o c\u00e1o v\u00e0 k\u1ebf to\u00e1n li\u00ean quan \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y l\u1eb7p \u0111i l\u1eb7p l\u1ea1i \u0111\u00f2i h\u1ecfi ph\u1ea3i thu th\u1eadp d\u1eef li\u1ec7u t\u1eeb nhi\u1ec1u h\u1ec7 th\u1ed1ng. \u00c1p d\u1ee5ng RPA trong ng\u00e2n h\u00e0ng s\u1ebd d\u1ec5 d\u00e0ng h\u01a1n trong vi\u1ec7c nh\u1eadp li\u1ec7u t\u1ef1 \u0111\u1ed9ng v\u00e0 d\u1ec5 d\u00e0ng t\u00edch h\u1ee3p, k\u1ebft n\u1ed1i thu th\u1eadp d\u1eef li\u1ec7u t\u1eeb c\u00e1c h\u1ec7 th\u1ed1ng ph\u1ea7n m\u1ec1m kh\u00e1c nhau do \u0111\u00f3 c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n \u0111\u1ed9 ch\u00ednh x\u00e1c v\u00e0 gi\u1ea3m sai s\u00f3t h\u01a1n nhi\u1ec1u so v\u1edbi nh\u1eadp li\u1ec7u th\u1ee7 c\u00f4ng trong nghi\u1ec7p v\u1ee5 k\u1ebf to\u00e1n. C\u00e1c quy tr\u00ecnh \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng ho\u00e1 s\u1ebd th\u1ef1c hi\u1ec7n h\u1ee3p l\u00fd t\u1eeb l\u1eadp ho\u00e1 \u0111\u01a1n, qu\u1ea3n l\u00fd t\u00e0i kho\u1ea3n \u0111\u1ebfn thanh to\u00e1n t\u1ef1 \u0111\u1ed9ng\u2026 m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c.\u00a0<\/span><\/p>\n

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X\u1eed l\u00fd khi\u1ebfu n\u1ea1i<\/b><\/h2>\n

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\u0110\u00e2y l\u00e0 m\u1ed9t trong nh\u1eefng c\u00f4ng vi\u1ec7c m\u1ea5t nhi\u1ec1u th\u1eddi gian r\u00e0 so\u00e1t ki\u1ec3m tra nh\u1ea5t v\u00e0 d\u1ec5 khi\u1ebfn kh\u00e1ch h\u00e0ng kh\u00f4ng h\u00e0i l\u00f2ng khi ph\u1ea3i ch\u1edd \u0111\u1ee3i. Zurich \u2013 m\u1ed9t c\u00f4ng ty b\u1ea3o hi\u1ec3m to\u00e0n c\u1ea7u tr\u01b0\u1edbc khi s\u1eed d\u1ee5ng RPA \u0111\u1ec3 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i s\u1ebd ph\u1ea3i li\u00ean h\u1ec7 v\u1edbi 26 ng\u00e2n h\u00e0ng kh\u00e1c nhau, s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm \u0111\u1ec3 x\u00e1c minh c\u00e1c kho\u1ea3n thanh to\u00e1n v\u00e0 c\u00f4ng vi\u1ec7c n\u00e0y ph\u1ea3i th\u1ef1c hi\u1ec7n m\u1ea5t 4 ng\u00e0y trong m\u1ed7i th\u00e1ng bao g\u1ed3m t\u00ecm ki\u1ebfm l\u1ed7i, c\u00e1c th\u00f4ng tin b\u1ecb b\u1ecf qua v\u00e0 c\u00e1c khi\u1ebfu n\u1ea1i ch\u01b0a \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft. K\u1ec3 t\u1eeb khi \u00e1p d\u1ee5ng robot ph\u1ea7n m\u1ec1m, c\u00e1c l\u1ed7i \u0111\u01b0\u1ee3c lo\u1ea1i b\u1ecf ngay t\u1eeb \u0111\u1ea7u v\u00e0 vi\u1ec7c x\u00e1c minh ch\u1ec9 m\u1ea5t 2 gi\u1edd.\u00a0<\/span><\/p>\n

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\"X\u1eed X\u1eed l\u00fd khi\u1ebfu n\u1ea1i d\u1ec5 d\u00e0ng h\u01a1n v\u1edbi RPA<\/em><\/p>\n

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H\u1ec7 th\u1ed1ng h\u1ee3p nh\u1ea5t<\/b><\/h2>\n

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Nh\u00e2n vi\u00ean v\u0103n ph\u00f2ng v\u00e0 trung t\u00e2m li\u00ean l\u1ea1c th\u01b0\u1eddng c\u1ea7n truy c\u1eadp nhi\u1ec1u \u1ee9ng d\u1ee5ng \u0111\u1ec3 l\u00e0m vi\u1ec7c v\u1edbi kh\u00e1ch h\u00e0ng. Ch\u00fang t\u00f4i \u0111ang l\u00e0m vi\u1ec7c \u0111\u1ec3 s\u1eed d\u1ee5ng RPA trong ng\u00e2n h\u00e0ng \u0111\u01b0a t\u1ea5t c\u1ea3 th\u00f4ng tin li\u00ean quan t\u1eeb nhi\u1ec1u h\u00ecnh th\u1ee9c h\u1ee3p nh\u1ea5t chung th\u00e0nh m\u1ed9t h\u1ec7 th\u1ed1ng \u0111\u1ec3 nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 cung c\u1ea5p d\u1ecbch v\u1ee5 hi\u1ec7u qu\u1ea3 h\u01a1n.<\/span><\/p>\n

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Ngu\u1ed3n d\u1ecbch t\u1eeb thecognizant.com<\/span><\/i><\/p>\n

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Innotech Vietnam<\/b><\/a> lu\u00f4n n\u1ed7 l\u1ef1c \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u1edbi s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5, gi\u1ea3i ph\u00e1p ch\u1ea5t l\u01b0\u1ee3ng nh\u1ea5t. V\u00ec v\u1eady ch\u00fang t\u00f4i \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 tin t\u01b0\u1edfng t\u1eeb c\u00e1c c\u00f4ng ty l\u1edbn nh\u01b0 ACB, Tyme Bank, Unifimoney, Manulife, Commonwealth Bank,\u2026 \u1ee9ng d\u1ee5ng gi\u1ea3i ph\u00e1p do Innotech Vietnam cung c\u1ea5p.\u00a0<\/span><\/p>\n

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N\u1ebfu b\u1ea1n \u0111ang t\u00ecm ki\u1ebfm m\u1ed9t c\u00f4ng ty Fintech Outsourcing \u0111\u1ec3 cung c\u1ea5p gi\u1ea3i ph\u00e1p cho c\u00f4ng ty c\u1ee7a b\u1ea1n. Li\u00ean h\u1ec7 v\u1edbi c\u00e1c chuy\u00ean gia t\u1ea1i Innotech Vietnam \u0111\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i \u0111\u00e1p m\u1ecdi th\u1eafc m\u1eafc v\u1ec1 <\/span>Fintech software Outsourcing<\/b><\/a>!<\/span><\/p>\n

Email: <\/span>info@innotech-vn.com<\/span><\/a><\/p>\n

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