{"id":6574,"date":"2020-05-07T07:40:51","date_gmt":"2020-05-07T07:40:51","guid":{"rendered":"https:\/\/innotech-vn.com\/?p=6574"},"modified":"2023-10-17T04:34:16","modified_gmt":"2023-10-17T04:34:16","slug":"quy-trinh-ekyc-cho-onboarding-duoc-thuc-hien-nhu-the-nao","status":"publish","type":"post","link":"https:\/\/innotech-vn.com\/vie\/quy-trinh-ekyc-cho-onboarding-duoc-thuc-hien-nhu-the-nao\/","title":{"rendered":"Quy tr\u00ecnh eKYC cho onboarding \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n nh\u01b0 th\u1ebf n\u00e0o?"},"content":{"rendered":"

S\u1eed d\u1ee5ng quy tr\u00ecnh eKYC cho qu\u00e1 tr\u00ecnh onboarding<\/strong><\/a> c\u1ee7a kh\u00e1ch h\u00e0ng, gi\u00fap c\u00e1c nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 nh\u01b0 ng\u00e2n h\u00e0ng hay t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh t\u1ea1o \u0111\u01b0\u1ee3c \u1ea5n t\u01b0\u1ee3ng t\u1ed1t \u0111\u1ea7u ti\u00ean v\u1ec1 tr\u1ea3i nghi\u1ec7m d\u1ecbch v\u1ee5.<\/p>\n

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T\u1ea1i sao qu\u00e1 tr\u00ecnh onboarding c\u1ee7a kh\u00e1ch h\u00e0ng l\u1ea1i quan tr\u1ecdng \u0111\u1ed1i v\u1edbi ng\u00e2n h\u00e0ng, t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh?<\/strong><\/h2>\n

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Qu\u00e1 tr\u00ecnh onboarding l\u00e0 s\u1ef1 kh\u1edfi \u0111\u1ea7u ch\u00ednh th\u1ee9c cho m\u1ed1i quan h\u1ec7 \u0111\u1ed3ng thu\u1eadn gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 nh\u00e0 cung c\u1ea5p d\u1ecbch v\u1ee5 l\u00e0 ng\u00e2n h\u00e0ng, t\u1ed5 ch\u1ee9c t\u00e0i ch\u00ednh. V\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 truy c\u1eadp t\u1ea5t c\u1ea3 c\u00e1c d\u1ecbch v\u1ee5 v\u00e0 s\u1ea3n ph\u1ea9m m\u00e0 hai b\u00ean \u0111\u00e3 th\u1ecfa thu\u1eadn. \u0110\u00e2y l\u00e0 th\u1eddi \u0111i\u1ec3m quan tr\u1ecdng v\u00ec n\u00f3 s\u1ebd \u0111\u01b0\u1ee3c quy\u1ebft \u0111\u1ecbnh li\u1ec7u kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng s\u1ebd tr\u1edf th\u00e0nh kh\u00e1ch h\u00e0ng hi\u1ec7n t\u1ea1i c\u1ee7a c\u00f4ng ty hay t\u1eeb b\u1ecf n\u1ed7 l\u1ef1c n\u00e0y v\u00ec b\u1ea5t c\u1ee9 tr\u1edf ng\u1ea1i n\u00e0o.<\/p>\n

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\"Vi\u1ec7c Vi\u1ec7c ph\u1ea3i \u0111\u1ebfn ng\u00e2n h\u00e0ng \u0111\u1ec3 \u0111\u0103ng k\u00ed m\u1edf t\u00e0i kho\u1ea3n l\u00e0 m\u1ed9t trong nh\u1eefng l\u00ed do khi\u1ebfn kh\u00e1ch h\u00e0ng kh\u00f4ng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 t\u1ea1i \u0111\u00f3<\/em><\/p>\n

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eKYC \u1ee9ng d\u1ee5ng v\u00e0o trong qu\u00e1 tr\u00ecnh onboarding\u00a0<\/strong><\/h2>\n

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eKYC<\/strong><\/a> l\u00e0 ph\u01b0\u01a1ng th\u1ee9c \u0111\u1ecbnh danh kh\u00e1ch h\u00e0ng \u0111i\u1ec7n t\u1eed d\u1ef1a tr\u00ean quy tr\u00ecnh KYC<\/strong><\/a> v\u1edbi s\u1ef1 h\u1ed7 tr\u1ee3 c\u1ee7a c\u00e1c c\u00f4ng ngh\u1ec7 ti\u00ean ti\u1ebfn nh\u01b0 ki\u1ec3m tra, \u0111\u1ed1i chi\u1ebfu th\u00f4ng tin c\u00e1 nh\u00e2n t\u1ee9c th\u1eddi v\u1edbi c\u01a1 s\u1edf d\u1eef li\u1ec7u t\u1eadp trung v\u1ec1 danh t\u00ednh ng\u01b0\u1eddi d\u00f9ng, x\u00e1c th\u1ef1c sinh tr\u1eafc h\u1ecdc, nh\u1eadn di\u1ec7n kh\u00e1ch h\u00e0ng nh\u1edd tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o\u2026 gi\u00fap c\u00e1c ng\u00e2n h\u00e0ng ti\u1ebft ki\u1ec7m \u0111\u01b0\u1ee3c th\u1eddi gian, ti\u1ec1n b\u1ea1c v\u00e0 nh\u00e2n l\u1ef1c x\u00e1c \u0111\u1ecbnh danh t\u00ednh kh\u00e1ch h\u00e0ng trong qu\u00e1 tr\u00ecnh onboarding. T\u1eeb \u0111\u00f3, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 m\u1edf t\u00e0i kho\u1ea3n tr\u1ef1c tuy\u1ebfn m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i \u0111\u1ebfn c\u00e1c chi nh\u00e1nh nh\u01b0 truy\u1ec1n th\u1ed1ng. Hi\u1ec7n t\u1ea1i, \u00a0eKYC Vi\u1ec7t Nam<\/strong><\/a>\u00a0 c\u0169ng \u0111ang \u0111\u01b0\u1ee3c ch\u00ednh ph\u1ee7 khuy\u1ebfn kh\u00edch th\u1ef1c hi\u1ec7n v\u00e0 \u0111\u1ea9y m\u1ea1nh \u1ee9ng d\u1ee5ng\u00a0n\u00f3 c\u00e0ng nhanh c\u00e0ng t\u1ed1t v\u00e0o c\u00e1c h\u1ec7 th\u1ed1ng ng\u00e2n h\u00e0ng hi\u1ec7n t\u1ea1i.<\/p>\n

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\"eKYC eKYC \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o v\u00e0o x\u00e1c minh danh t\u00ednh kh\u00e1ch h\u00e0ng t\u0103ng t\u00ednh an to\u00e0n v\u00e0 b\u1ea3o m\u1eadt<\/em><\/p>\n

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L\u1ee3i \u00edch t\u1eeb \u1ee9ng d\u1ee5ng qui tr\u00ecnh eKYC cho onboarding c\u1ee7a kh\u00e1ch h\u00e0ng<\/strong><\/h2>\n

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C\u00e1c kh\u00e1ch h\u00e0ng hi\u1ec7n \u0111\u1ea1i ng\u00e0y c\u00e0ng c\u00f3 xu h\u01b0\u1edbng gi\u1ea3m ti\u1ebfp x\u00fac tr\u1ef1c ti\u1ebfp v\u00e0 mu\u1ed1n th\u1ef1c hi\u1ec7n t\u1ea5t c\u1ea3 c\u00e1c lo\u1ea1i d\u1ecbch v\u1ee5 ng\u00e2n h\u00e0ng, t\u00e0i ch\u00ednh t\u1ea1i b\u1ea5t k\u1ef3 th\u1eddi gian v\u00e0 \u0111\u1ecba \u0111i\u1ec3m. \u1ee8ng d\u1ee5ng eKYC<\/strong><\/a> cho qu\u00e1 tr\u00ecnh onboard c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 t\u0103ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i v\u00e0 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng. Khi \u0111\u00f3, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n onboarding ch\u1ec9 v\u1edbi m\u1ed9t chi\u1ebfc smart phone m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i \u0111\u1ebfn tr\u1ef1c ti\u1ebfp c\u00e1c chi nh\u00e1nh ng\u00e2n h\u00e0ng n\u1eefa. \u0110\u1ed3ng th\u1eddi, quy tr\u00ecnh eKYC c\u00f2n \u0111\u00e1p \u1ee9ng quy \u0111\u1ecbnh nghi\u00eam ng\u1eb7t c\u1ee7a nh\u00e0 n\u01b0\u1edbc, c\u00f3 th\u1ec3 h\u1ea1n ch\u1ebf c\u00e1c h\u00e0nh vi gian l\u1eadn hay r\u1eeda ti\u1ec1n.<\/p>\n

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\"\u1ee8ng \u1ee8ng d\u1ee5ng eKYC cho qu\u00e1 tr\u00ecnh onboard c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 t\u0103ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i v\u00e0 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi d\u00f9ng<\/em><\/p>\n

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H\u01a1n n\u1eefa, khi \u1ee9ng d\u1ee5ng quy tr\u00ecnh eKYC<\/strong><\/a> kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c cung c\u1ea5p h\u1ed7 tr\u1ee3 t\u1ee9c th\u1eddi theo nhu c\u1ea7u c\u1ee7a h\u1ecd v\u00e0 nh\u00e2n vi\u00ean \u00edt ph\u1ea3i ch\u1ecbu g\u00e1nh n\u1eb7ng gi\u1ea5y t\u1edd, c\u00f3 quy\u1ec1n truy c\u1eadp h\u1ed3 s\u01a1 theo th\u1eddi gian th\u1ef1c v\u00e0 c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng \u0111\u00e1nh gi\u00e1 chi ti\u1ebft kh\u00e1ch h\u00e0ng. Quy tr\u00ecnh n\u00e0y kh\u00f4ng ch\u1ec9 hi\u1ec7u qu\u1ea3 m\u00e0 c\u00f2n ti\u1ebft ki\u1ec7m chi ph\u00ed v\u00e0 gi\u00fap n\u00e2ng cao h\u00ecnh \u1ea3nh th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a ng\u00e2n h\u00e0ng.<\/p>\n

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\"Qu\u1ea3n Qu\u1ea3n l\u00fd h\u1ed3 s\u01a1 kh\u00e1ch h\u00e0ng b\u1eb1ng gi\u1ea5y t\u1edd l\u00e0 m\u1ed9t g\u00e1nh n\u1eb7ng \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean ng\u00e2n h\u00e0ng<\/em><\/p>\n

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eKYC ho\u1ea1t \u0111\u1ed9ng trong qu\u00e1 tr\u00ecnh onboarding\u00a0<\/strong><\/h2>\n

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Gi\u1ea3i ph\u00e1p eKYC<\/strong><\/a> gi\u00fap vi\u1ec7c x\u00e1c \u0111\u1ecbnh v\u00e0 x\u00e1c minh danh t\u00ednh c\u1ee7a kh\u00e1ch h\u00e0ng ngay l\u1eadp t\u1ee9c v\u00e0 l\u00e0m t\u0103ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i khi kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 ch\u1ec9 m\u1ea5t ch\u01b0a t\u1edbi 5 ph\u00fat \u0111\u0103ng k\u00ed.<\/p>\n

Sau khi t\u1ea3i \u1ee9ng d\u1ee5ng c\u1ee7a ng\u00e2n h\u00e0ng cung c\u1ea5p, kh\u00e1ch h\u00e0ng s\u1ebd th\u1ef1c hi\u1ec7n quy tr\u00ecnh nh\u01b0 sau:<\/p>\n