Cao Phat Paper Co., Ltd is a reputable paper manufacturing company in Vietnam, established in 2010 and headquartered in Tan Uyen, Binh Duong. The company specializes in producing and supplying a wide range of paper products such as jumbo roll toilet paper, household rolls, tissue napkins, paper towels, and serviettes, catering to households, offices, restaurants, hotels, and resorts.
Cao Phat Paper Company
Not only serving the domestic market, Cao Phat has also expanded internationally to markets including the United States, Europe, Southeast Asia, Japan, Australia, and more. In 2016, Cao Phat was honored as a Top Brand 2016 by GLOBAL GTA (Germany – EU) and the Vietnam Economic Research Institute.
Cao Phat distributes in international markets.
In 2025, with a vision for stronger growth in international markets, and facing the limitations of traditional management methods which are costly and inefficient, Cao Phat was challenged to answer the question: “How to apply technology in management and operations?”
The key challenges Cao Phat needed to solve:
1. Warehouse Management and Product Traceability
(i) Old method:
- Warehouse in/out data was managed using Excel – fragmented and cumbersome.
- Inventory was manually consolidated from multiple Excel files or basic software lacking minimum/maximum stock alerts.
- Traceability required opening Excel files, manually searching for batch and product codes, and checking across sheets for input material information.
Cao Phát Papper’s products
(ii) Problems:
- Files were not synchronized in real-time; updates were isolated by person.
- No alerts for stockouts or long-held items; no control over inventory turnover.
- Traceability was time-consuming, with no end-to-end system integration.
- No visual interface; only those familiar with the files could trace accurately.
(iii) Innotech’s Solution:
- Develop customized warehouse management software tailored to Cao Phat’s needs.
- Integrate automatic traceability features into the WMS.
- Apply AI to analyze data and help leadership visualize warehouse performance.
- Synchronize all data in one cloud-based system with real-time updates, accessible from anywhere with an internet connection.
>> Learn more about Innotech’s custom warehouse management software solutions
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2. Production Management
(i) With business scaling and market expansion, manual production management became problematic:
- Difficult to control production schedules; machine conflicts and delays occurred.
- No real-time link with warehouse and QC; errors discovered only after production.
- Unable to measure machine/human productivity; bottlenecks were unclear.
- Incident handling was slow and chaotic, relying on phone calls.
- Reports were delayed, inaccurate, and hard to verify or improve.
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(ii) Innotech’s Solution:
- Smart production scheduling: Detect machine conflicts, late orders automatically, drag-and-drop interface.
- Flexible shift planning: Assign people, machines, and shifts clearly to avoid overlap.
- Assign orders to specific machines: Track which order runs on which machine, and for how long.
- Real-time integration with warehouse and QC: Check input materials beforehand, issue alerts for shortages or off-standard items.
- Track machine and labor performance: Measure productivity, identify bottlenecks for optimization.
- Structured issue handling: Create error tickets, trigger technical notifications automatically.
- Real-time, automated reports: Enable faster review, improvement, and decision-making.
3. Quality Management
(i) Problems
- Each client has different quality standards, but no centralized system; risks of confusion and wrong delivery.
- Manual checks relying on human input – inconsistent and time-consuming.
- No inspection history for tracing when complaints arise.
- No early alerts – mistakes found only after products leave the warehouse.
- Manual reporting – lacks transparency and fails strict audits.
(ii) Innotech’s Quality Management Solution:
- Store custom standards per client: Systematically saved and categorized to avoid confusion.
- Automatically compare batches with client specs: Suggest suitable products for delivery.
- Pre-shipment quality checks: Only compliant items are approved for delivery.
- Traceability and inspection history: Transparent and accessible for review or issue resolution.
- Early alerts for non-compliant products: Proactively fix problems before dispatch.
- Quality reports by client, timeline, and batch: Support both internal and customer audits.
4. Accounting and HR Management
(i) Problems:
- Manual entries or scattered Excel files: prone to errors, lack of coordination between departments (purchasing, sales, warehouse).
- Delayed data consolidation: leads to slow decision-making and poor cash flow visibility.
- Bookkeeping errors, mismatched revenue-expense data: risk of penalties during tax audits, or damaging investor trust.
- Manual financial reporting: time-consuming, hard to analyze or filter data.
- No project-specific debt/cost control: risks of bad debt, budget overrun, no early warnings.
(ii) Innotech’s Solution:
- Automated data capture and syncing: Direct integration with sales, purchasing, warehouse — no manual entries.
- Real-time cash flow tracking: Monitor balances, receivables, payables at all times.
- Debt and cost control by customer/project: Clear cash flow management, avoid overspending or capital misuse.
- Auto-journal entries: Reduce errors, save time for accounting staff.
- Fast, accurate financial and tax reports: Auto-generate standard forms (Financial Statements, tax declarations).
- Clear user permissions, high security: Users only see what they’re authorized to, preventing data leaks.
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Benefits of Innotech’s Technology Solutions:
These digital solutions will help Cao Phat reduce costs and resource consumption across all management activities, while ensuring transparent, synchronized data throughout the system – enabling faster, more confident decision-making.
With a journey of more than 15 years of development, Cao Phat Paper has not only affirmed its position in the domestic market but also expanded internationally with high-quality products. Partnering with Innotech and applying technology in management is a strategic move that helps Cao Phat optimize costs, improve operational efficiency, and ensure transparency across the entire system. This is the solid foundation for Cao Phat to continue conquering new markets, meeting the growing expectations of customers, and maintaining its reputation as one of Vietnam’s leading paper brands.
Cao Phat Paper is one of the hundreds of customers that Innotech has accompanied on their digital transformation journey. If your business is also seeking technology solutions, contact Innotech today and let us help you solve the challenges that remain.
Register now for consulting on warehouse and logistics management solutions at https://innotech-vn.com/contact.
