IT Support

Job Description

We are looking for an IT Helpdesk to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them, support to our internal users on all our IT services, namely network, system, messaging, unified communication, etc.


  • Provide technical assistance and support for incoming queries and issues related to computer, systeminternal account to Innotech Employees. 
  • Prepare the IT Equipment (PC / Laptop/ Iphone/Ipad/…), install Windows / Office packages  
  • Provide accurate information on IT products or services 
  • Direct unresolved issues to the next level of support personnel 
  • Identify and suggest possible improvements on procedures 
Job Requirements
  • New graduate or fresher with 6 months to 1 year of experience in IT Helpdesk, IT Support or similar positions. 
  • University major related to bellow field: Information Technology, Networking, Software Engineering, Information System, related field. 
  • Good understanding of computer systems, mobile devices and other tech products.
  • Good communication skills in both written and verbal conversation.
  • Willing to travel for onsite support.
How to apply

Please send your CV to or visit our career website: for more information.

After application screening, the next step will be a telephone interview with a member of our HR team. If successful, the final stage is face-to-face interview that will take place in our office.


Work level: Fresher to Junior

Expired Date: 12/04/2021

Our benefits:

  • 13th month salary base on exactly time available monthly working at INNOTECH
  • Commission/Bonus of Project
  • Budget for team building each quarter/ kick off project
  • Birthday party each month with party/ cake and gifts
  • Wedding/New Born ~ 10,000,000/ time
  • Vaccine for baby from 0-36 months: 3,000,000/ 1 year
  • Provide Laptop Extra high definition screens for working
  • Profit bonus. Performance bonus plan.
  • Employee referral bonus: 3,000,000 – 10,000,000 (depend on level / roles)
  • Overseas travel opportunities (Australia/Japan)
  • Working Time: 9:00 AM – 6:00 PM from Monday – Friday

People & Passion:

  • Annual Company trips / Football club / Trekking Club.
  • Support for learning and certificate examination.
  • Values driven, international working environment and agile culture.

Apply the job